At John Ryan Removals, we pride ourselves on providing a premium service to our customers.
We have used John Ryan Removals for our past four interstate and intra state moves. The reason?? From the first move we observed they were "real" professionals. Every person in the company we have had contact with takes pride in their job and there is nothing that is too much trouble. On two other occasions we had to use an alternative removalist, one local the other advertised as an international organisation. John Ryan gets a 10 out of 10 from us. The other two, by comparison,3 out of 10 and that is being generous!!
Careful and Caring
John Ryan Removals exceeded our expectations at every stage of the process. Then they went well and truly above and beyond. Once we'd unpacked, we realised an Ipod and a remote for an expensive sound dock were both missing. We realised they must have inadvertantly been mistaken by us as wrapping paper only. The office at JR asked the warehouse to check every box upon return, the very last box (well over 100) revealed our precious music devices. That experience was simply the exclamation mark on a flawless move, everything done to the timelines they promised, everything treated carefully, at every step every staff member displayed a caring and friendly approach for our move of a four bedroom, two living room household from Melbourne to Brisbane. We have moved more than a dozen times over the past two decades, across all three eastern states and even overseas twice including to Singapore and back. So we know removals companies and we have luckily usually had good experiences. We chose John Ryan this time because not only were they competitive on price but they also were clearly a family company with a more boutique approach. They could move us from Melbourne to Brisbane by road, meaning we could match that timing ourselves and drive with our two dogs. If we were all without a home for a few days, we might as well do a road trip together! The driver Andrew oversaw the pack and the unpack, so we had continuity we have never had before with any move. All the guys, Stuart and Dave the packers, the loaders Ian, Nick and Dan; then Andrew again in Brisbane, as we happily greeted our lifetime possessions. He literally had told us not to worry about a thing and therefore with those words not only were the JR team careful and caring, they helped make it all carefree for us. They made a stressful time enjoyable. Thank you John Ryan Removals, long may your company and staff prosper.
We also always value working with local, family companies
Hi Mark and Helen,
Thanks so much for the John Ryan service. Packers Stuart and Mark were great yesterday. Today’s crew, Andrew, Ian, Nick and Dan were also stellar.
All hard working, careful with our prized possessions and a pleasure to have in our home. We look forward to seeing Andrew and his Brisbane crew on Monday morning.
We chose JR for a few reasons, a key one was your prime mover helping ensure a schedule we could plan to. And the continuity of Andrew leading the job both ends. We also always value working with local, family companies.
Mark, your quote visit was clear and assured. The time estimates from Helen accurate. Your crew has continued in that spirit. Please tell the bosses :)
Thanks again, cheers, John
The guys were early, totally professional and friendly
Just want to say thanks to the team at John Ryans. Moving from Berwick to Tasmania. The guys were early, totally professional and friendly and did a fantastic job. I would recommend these guys any time.
Sharon & Sam
All went to plan and without any hiccups!
Our move involved the move of a whole 4 bedroom home. We moved about 4.5 hours away, the move and pack process went over two days. The pack and unpack all went to plan and without any hiccups! The unpack process was very easy as the removalists put everything in the rooms that we wanted and they were happy to help un-pack the breakables. I highly recommend John Ryan Removals, we were kept up to date with all details about the move and all of our items were delivered to us on time, and with no damage to them.
I can say that this has been a great experience.
Just wanted to send a quick email to let you know what a great experience I had when Graham and the team collect my belongings this morning.
They were friendly, helpful and efficient.
After a truly horrible experience about 2 years ago doing the same shipment, I can say that this has been a great experience.
Please pass on my thanks to the team and I look forward to locking a time in to receive the shipment in Tasmania.
The removalists were all calm, patient and helpful.
we moved from seaford to gippsland .
john ryan removals from start to finish made this move calm and stress free .
every one was on time , the rep. doing the quote , the removalists doing the p/up
and delivery of our furniture .
the rep and office staff answered our enquiries quickly and cheerfully before and after the move.
the removalists were all calm, patient and helpful.
no damage at either end or to our possessions.
first move for 30 years for us , maybe the last one .
but if not we would be using john ryan removals for sure.
Colin and Sonya
They were very professional and well mannered.
We had a large move from Victoria To Hervey Bay Qld. Our move was made so easy by the fantastic team from John Ryan, they were very professional and well mannered. We would highly recommend John Ryan to anyone wishing to move, all our furniture was in the same condition as it was before they moved everything. WE would like to send a special thank you to everyone involved especially Andrew who was our driver.
Regards Jenny & Col from Hervey Bay
Our stress free move with John Ryan Removals.
From the first visit from Mark for a quote to move us from a 5 bedroom home to storage and then from storage to our new home has been nothing but exceptional.
Our moving day was one of “no worries” – the boys arrived on time and they were nothing but professional, friendly and more importantly to us – respectful of our belongings, from taking from the house to storing into the containers. Not an easy task but done with perfection.
After 8 weeks, it was time for our belongings to be offloaded from the containers into our new home. Again, the “boys” – Mick, Bob and Kent – arrived on time and began the arduous task of offloading 200 boxes and furniture. Again their professionalism, courtesy and cheerfulness was outstanding. Nothing was too much trouble for them making our moving in so much easier than we thought is may have been.
We can not speak highly enough of our experience with John Ryan Removals – from the Office staff right through to all representatives we have dealt with and would have no hesitation in recommending John Ryan Removal services to any future clients.
A very big “Thank You” to JRR.
Hugh and Elaine.
We felt very confident at every stage of the move
We recently moved house with John Ryan Removals. The whole process was was very stress free from the initial quote undertaken by Mark to the actual removal day where Dave, Nick and Steve did a marvellous job. We felt very confident at every stage of the move. Highly recommend this removalist.
Excellent service. Very professional team and efficient handling.
Move was from 5 bedroom house to 5 bedroom house with some rather heavyweight antique furniture.
John Ryan Removals did all packing, 4 fully packed 20 foot container. Stored for 5 months before moving into new house, short distance. No damage. All done perfectly on time.
Should we move again it will be your company
My wife and I like to thank you and your team at John Ryan Removals who have organised and facilitated our move very much for an excellent job so well done.
It is the professionalism which made us use John Ryan Removals’s services again and rest assured should we move again it will be your company.
Thanks again and kind regards
They even helped us disconnect our entertainment system
4 bedroom home. Downsized to townhouse. The guys were very accommodating, friendly and careful. There were no breakages. Our belongings were carefully loaded and unloaded. They even helped us disconnect our entertainment system.
Excellent move. Done with care.
I have moved twice with John Ryan. The first time was from Melbourne to Launceston and the second time locally within Melbourne. On both occasions, they were highly professional and handled my items with utmost care. they were also well equipped with gadgets to make the move easier and smooth. the quote was also done for the entire move. In comparison to other quotes that are for 4 hours but you run the risk of being charged extra as they quote the time from depot to depot. I would strongly recommend John Ryan anytime!!
I have moved many times - I can unequivocally say - they were the most professional, helpful removalists I have ever had the pleasure of moving.
I have moved many times over the years and I can unequivocally say that the two men who attended (the McNoltys - father and son) were the most professional, helpful removalists I have ever had the pleasure of using. I would highly recommend them for their professionalism and the care they took with our belongings. They went out of their way to make my family's move as smooth and stress free as possible. Please pass on my heartfelt thanks to both of them.
Treated with courtesy and respect
I would just like to reiterate what I mentioned before that your company is one of the best we’ve used. Nothing was too much trouble and we were treated with courtesy and respect. I will certainly be recommending you to others in future.
Pat and Wendy Murray
I was very happy
Moved house, two stories, four bedrooms. We had lots of china, crystal - all packed and moved without breakage. The move was over two days. First day packing, second day moving. Removalists were on time both picking up and delivering. All men were courteous and respectful. I was very happy with the company and highly recommend them.
Would highly recommend
We have relocated from a large 4 bedroomed home on a hilly block, steep driveway in South East Melbourne to a smaller home , again with a steep driveway in regional Victoria. We have nothing but high praise for the move from the initial salesman who measured up and prepared the quote to the wonderful 3 guys who packed up our truck on a cold Thursday and the lovely 2 young men who unpacked our prized belongings into our new home the next day. All happy in their work, with great work ethic and respect between the members of each team. A very professional company from start to finish. would highly recommend.
John Ryan were brilliant
Hello, I assisted my in laws last weekend at Amaro Court Diamond Creek. Tim and Mark from John Ryan were brilliant in the delivery. Please pass on our thanks, they were great representatives on your behalf,
Kind Regards Tony Topp
Hi Mark and Helen
Please pass on our HUGE thanks to Heath and Connor who expertly loaded and unloaded our goods last week. The guys were really, really helpful, quick and funny, it was a pleasure to have them around :) I need not have been concerned about parking at Chestnut St, luckily there were a couple of spaces in the perfect spot for the truck.
Unpacking and finding space for everything is slow, but we have a garage to store the boxes until we find where to put things!! Speaking of boxes, we will have unpacked all the John Ryan boxes this weekend and they can therefore be picked up next week. Could you please let me know when is a good day/time for you to pick up the boxes and paper?
Thanks again and I hope you have a great weekend.
The whole team were amazing!
The whole team were amazing! Thankyou to Heath and Connor for their hard work on the day, they made the move so much more bearable. Going up and the flights of stairs many times, not complaining and just getting on with the work. They were very efficient and the move was done in 4 hours meaning we had plenty of time to start the process of making our house a home by the time the kids got home from school. Thank you to Damien and Helen as well for their organisation of what was a seamless process!
Would recommend their services to anyone needing a removalist.
Great people make great businesses.
Large 3 bedroom house, antique furniture, lots of artwork, lots of breakables, our money well spent with Ryan employee Mark Rainbird packing all the art work and fragile items, then 2 very polite and pleasant young men (Graham & Nathan ) arrived as scheduled on uplift day, followed by Andrew guiding his huge semi under low hanging branches. Uplift operated like a well oiled machine with good energy and communication between us and the Ryan team. All loaded by early afternoon, all delivered to country Vic at 8am next morning by Andy and young Graham. Unload was another smooth John Ryan operation. People make great businesses, from Mark Sikora on day one , Helen Marshall's communication, Mark Rainbirds packing skills, young Nathan and Graham's politeness and energy and Andrew Temby's skill and calm reassurance, we couldn't have had a better moving experience.
Bill and Tess
Worked incredibly hard and fast
We had a removal job done yesterday 12/4/18 where they moved the RITH office from St Vincent’s Hospital to St George’s Hospital.
I think the names of the removalists were Mark and Tim (Tom?)
Just wanted to let you know they did a great job and worked incredibly hard and fast to get the job done very quickly – it was really impressive watching them.
Can you please pass on our thanks
Kathryn Bailey | Rehab & Clinics Manager
Office admin staff were friendly, prompt with information and informative
The John Ryan team was so efficient--from my first contact until the move was completed. Office admin staff were friendly, prompt with information and informative--so helpful! The "moving men" were on time, professional and experienced. Included in the move was double handling of a precious crystal cabinet to a remote country area--no problem for the John Ryan men--delivered in perfect condition. We were grateful to have worked with such a great organisation.
Excellent polite effective and efficient. 4 bedroom house wrapped packed delivered and unloaded
5 out of 5
All done on time. Refer above comments. About reliable service. Etc. Mark Sikora provided a well run service. The removal team were all helpful.
To travel around Australia in our caravan
We had decided to put everything into storage for several years, to travel around Australia in our caravan. John Ryan Removals’ quote for the uplift, storage, and insurance was very competitive, so we engaged them to pack up our house in Melbourne at the end of 2014. Donna and Mark did the pre-pack, then Van and Shaun carried out the uplift. All were friendly, efficient, and very careful with our things, and gave us helpful tips and information throughout the process. A few months later, we had to get an item out of storage, and the John Ryan team was again very helpful and quick to find the particular item we needed. At the beginning of 2018, we finally decided to settle down again, this time in East Gippsland. The John Ryan Removals’ truck arrived within half an hour of the expected time (no mean feat given the distance the truck had to travel that morning, and all of the roadworks currently going on between Melbourne and Bairnsdale). Liam was in charge of the delivery, and proved to be equally as friendly, efficient, and careful as the team doing the uplift. Everything was in the same condition as it was before going into storage, and the fridge, mattresses and TV (especially) had not suffered at all from three years in storage. We were very happy with the service provided by the whole team (including Mark and Helen, the relocations consultants, and Elizabeth, in the accounts department), from start to finish, and would be happy to use John Ryan Removals again.
Alex and Kathy
Difficult Times Made Easy by JRR
Fabulous service and consideration for the customer. Move took 6 months whilst waiting for apartment to be built. Well done.
Balwyn North March 2018
Peace of mind
I was really delighted to welcome a great team of professional guys who packed up my home for an interstate relocation. They were respectful, careful and considerate with all they did. Helen in the office was always receptive to my enquires, making my choice of removals a positive one. I have no hesitation in recommending the company.
Made a stressful day almost enjoyable
We had a huge move with a lot of furniture and boxes - 5 bedroom house with 3 living areas! I cannot fault the whole process from quote to completion.
The 4 guys and 2 trucks arrived on time on moving day, wrapped all furniture, packed it into the truck along with all of our prepacked boxes, unloaded into our new home (40kms away) and put all of our furniture where we asked.
Taking the beds apart and reassembling at the new house was fantastic (especially that Ikea bed with a million pieces!!)
Couldn't fault them and would highly recommend. Made what could have been a stressful day almost enjoyable!
Roy is a very nice person
Thank you very much for an excellent and friendly service.
Please again also pass on a thank you to the team that packed up our house. Their professionalism made it easier for us to cope with the stress of moving.
Thank you also for your kind arrangement to drive us back to our house yesterday when delivering my wife’s car for storage. Roy is a very nice person and please thank him for an enjoyable drive.
Thanks again to you and all of you and we are glad that we chose John Ryan Removals again.
Professional moving Company
Form our first call to John Ryan we could tell we were dealing with professionals.
The boys from John Ryan were fabulous,the move was done with the no problems at all.
They were careful and considerate gave us great advice on packing and moving.
I highly recommend John Ryan to anybody considering a professional moving Company
The two "boys" were outstanding
This morning was great. The two "boys" were outstanding.Very professional and efficient.We could tell they were experienced. They were also friendly and helpful.I was really impressed with the way they packed the crystal cabinet-amazing!
Please pass on our thanks to them for a job so very well done.
They were extremely polite....
Thanks Helen. I have been meaning to email you anyway and have just got so busy with moving/selling/working.
I just wanted to say how impressed I was with the two guys who packed up Maling Road last month. They were extremely polite, helpful, efficient and lovely to deal with. They made it all very easy!
Great attitude, focused and professional
Guys, what can we say…..sterling service…..Graeme, Jason, Patrick (?), Heath and Connor were the tops, great attitude, focused and professional, we certainly picked the right outfit for our move, please pass our thanks onto the great team, all we can say is Thank you all.
Simon & Allison Patchett
Great with the kids, and quick!!
Hi Helen and Mark,
Just a quick email to let you know how happy we were with the team that packed up our house on Tuesday. They were so professional, friendly, great with the kids, and quick!! Really knew their stuff!
Thanks so much.
Moving to Tasmania
My sincere apologies to you and your extended crew for not doing this much sooner.
I will keep it short.
Thank you and your crews both on the mainland and here in Tasmania for making what could be a difficult time into a seamless transition. Yours and their assistance was much appreciated.
Please relay this message to all at John Ryan Removals and their associates who assisted.
Once again Thank You
Ian Stewart & Yvonne Datt
Seamless pack and move
Hi Mark and Damian,
Thanks very much for organising a seamless pack and move for yesterday. The boys did a great job and all went smoothly. I just transferred the funds to your account. Cheers.
You have a great group of people working as a team
Thank you for the part you played in our uplift, storage and delivery of our products. As I have said to you from day one, you as our coordinator and to the guys who picked up was 10 out of 10 for service and professionalism. It was a difficult move as you had to arrange storage and also extend storage time to suit our very difficult situation. I am very happy to say that nothing changed when the delivery was booked. Your team arrived on the time stated, and the professionalism continued. It must make your job a little easier when you have a great group of people working as a team. We never had one single item damaged in the move.
It has been a great pleasure working with your company and please pass on our congratulations to all involved.
We would definitely highly recommend your company.
Thank you so much
Roy & Pat Rogers.
JRR - please note this this review is following the completed move.
Beautifully managed by John Ryan Removal
My move from Melbourne (3 bedroom townhouse) to the Gold Coast was beautifully managed by John Ryan Removals. Mark quoted and patiently answered all my questions; their packers were experienced and worked industriously to pack my contents; the following day, 4 guys loaded the container; my contents were stored in the same container for 2 weeks then delivered on schedule to my new home in Qld. It was a seamless process leaving me very happy with the service provided by John Ryan Removals.
In perfect condition
We were moving from Melbourne to Queensland with our goods in storage for six months or so while we searched for a new home. Our goods which included large as well as fragile items were picked up on time and delivered on time in perfect condition. Items such as the tv and pictures were well packed. Staff were very helpful throughout and the whole process was far easier than expected. On the basis of our experience we would have no hesitation in recommending John Ryan Removals.
Your driver was polite and ultra professional
We were up bright and early knowing we had a 7am start for our uplift.
I would just like to say your big rig displaying John Ryan Removals pulled up bang on 7.
Your driver was polite and ultra professional and led the team of two loaders who were also polite and very good at the job. The way they went about their job was a pleasure to watch there was never a moment that we could show any concern, there was never a hint of careless property damage to product or home.
I know I have commented to you on your performance and how well you do your job, so thought I should let you know that the Performance level didn’t drop with the guys on the ground and we are profoundly happy with the job to this point.
I am very happy to give credit when it is due as I am a business man myself, but I am also the type of person that will let you know if your operation is not running the way it should.
I did thank the team on the day and I am sure they will get feedback from you guys.
Roy and Pat Rogers
Price was extremely competitive
We moved from a Melbourne suburb to the country and the whole experience was stress free. All happened as planned and everyone in the company was a pleasure to deal with. And the price was extremely competitive. Everything arrived in perfect order & great care of where things were placed in our new home. I highly recommend John Ryan Removals
Dear Camille, Peter and Keith,
Just a quick note to thank you all for the exceptional service you provided for our rather complicated shipment of a container between Melbourne, Boston and Bordeaux.
Every step of the process was done with expert professionalism and in a very timely manner and our shipment arrived with absolutely no breakages.
We cannot thank you enough for everything you have all done at every step of the process.
Burr and Sue Henly
Worry free move
This is our third move with Ryans over the last 15 years or so - one international and two metro Melbourne. For the two metro moves the goods had to go into storage for a month or so (in both cases therefore left in the containers used for the uplift). Rep came out to assess the size of the move, estimate boxes and material required, and then emailed through quote. As requested they delivered boxes and material several weeks before the move to allow us to start packing in good time (and would have delivered more if we ran out), and then on the day prior to uplift a couple of very efficient guys came and packed all the breakables. The day of uplift went very smoothly - never ceases to amaze at how well the person loading into the containers selects the items he want in what order. Every box and individual items (garden equip etc) individually numbered and recorded, and all packed and gone before lunch. Similarly for delivery 5 or so weeks later, arrived before 8am, finished before lunch - same 2 containers arrive, every item number called out and checked off, everything placed where requested, wrapping taken off the furniture, beds set up. Nothing missing and nothing broken. Highly recommended.
John Ryan Removals were fantastic
Our move to the Gold Coast from Melbourne went totally without any hitch. We had two shipping containers full of household items and cartons. John Ryan Removals were fantastic. I cannot speak highly enough of the way everything was handled from the original quote to the delivery of our goods. Plus I might add not one scratched or broken item.
Great job and thank you John Ryan Removals.
Great communication as to pick up & delivery
All packing was completed by Ryan's. 2 bedroom house & store comprising business records Over 200 boxes & items. All effects arrived in good order& on the days committed to us.
They did a really great job!
I hope you are well on this fine day.
Thanks for all your help in coordinating the move, it went very smoothly and the workers who turned up were great. They did a really great job!
I am getting in contact to organise return of the crates we used to pack up the office. They are stacked and ready to go at your earliest convenience.
Can you let me know when is the best time for you to collect them and I’ll make sure security are aware of your arrival?
MELBOURNE YOUTH ORCHESTRAS
The Real Thing
The move from Victoria to Queensland was seamless - a big move, a whole household. The crew that did the move were complete professionals-everything was handled with the utmost care--couldn't be happier.
Packed up our stuff like a wind storm
Trust all is well . We have all but completed unpacking . Thank you to your people for doing a great job …especially Mark who packed up our stuff like a wind storm ..
Stayed professional and calm
Apologies this has taken awhile, but I would like to convey thanks and appreciation for a job well done for my move on 4 Sept to the address above.
Stuart Hardie and Rael Donovan were quick, efficient and did a great job in the limited time (2 hours) they had, and stayed professional and calm despite delays and an unreasonable building manager (I have taken this up with the real estate).
Please convey my thanks to them and let me know if anything else you need.
Regards, Shawn Tan
Luke, Connor, Jordy and Josh did a great job
Sorry to take so long to provide our feedback on the recent move from Ringwood North to Shepparton.
Luke, Connor, Jordy and Josh did a great job. They were both professional and polite and we felt very confident of their skills during the move.
We will not hesitate to recommend John Ryan Removalists.
Lynette & Steven Curtis
Stress free, professional service
Good Morning Damian,
I would just like to express our appreciation for the way your crews handled our move from Mooroolbark to Mornington recently. The professionalism shown was first class from the time the crew arrived to pack our goods all the way through to unpacking at our new address and reassembling the furniture the next day. Nothing was ever a problem and the whole process took away a lot of stress that we may have had about moving house.
If you could pass on this information to the crews that attended both days, and I have no doubt that I will be referring John Ryan Removals to friends and family to use in the future for a stress free, professional service in what can be a very busy time.
We just have one wish.....that we had engaged you sooner.
Good Morning Mark,
Just a quick note to say just how happy we are with the service we received yesterday from Ian and Graham. They were simply amazing and honestly couldn't have done more than they did.
By fitting the monster of a refrigerator we have into the kitchen they made my mother extremely happy. She hasn't stopped talking about it. For her it was a big thing.
We just have one wish.....that we had engaged you sooner.
Once again thank you for everything and please pass on our thanks to your two staff.
Sophia and Poppy Bektassiadis
A great team
The move has been completed.
I want to thank you and your company for a very professional approach the job.
It was a bigger job than I expected and your people were energetic, diligent and efficient. A great team.
There are a few boxes and other things of Ryan’s in my workshop (these can wait till we move out of here in late June) and lots of empty boxes for Joel to pick up from Rutherglen soon. I will let you know when they are available for pickup.
Thank you again.
Very professional off-load and delivery
We would like to express our appreciation or the manner and performance of your removals team who looked after the off-load and placement of our household in Olinda.
The team displayed a respect and care for the goods they were handling as well as care when offloading and transporting by a secondary vehicle, due to the steep and narrow access road, and maneuvering around and through narrow pathways and stairs of our home. This included some DIY advise and work that was required to gain access for some items.
It was a very professional off-load and delivery. Much to commend.
We would thank you for the excellent service extended over the two days that were required to manage the major consignment and the later delivery.
Please pass on our appreciation.
Alan & Elizabeth ROGERS
Thank you all
I would like to thank you and your team at John Ryan Removals for making what was quite a stressful event very smooth.
We did not make it easy as we had no move in date at our new property and when we finally had a date you and your back up team did everything possible to move us in as soon as possible.
Thank you and your team also for being available to answer my many queries efficiently and honestly.
I would like also to thank Luke and his team at uplift for their efficiency on what was a very wet day. Needless to say nothing got wet and they were patient with my many requests.
On the day of delivery Dave and his team went above and beyond. We had issues with a piece of our furniture not fitting and Dave assisted my husband construct a piece with valuable advice and his team placed our many cartons where requested. Our home is two storey so some of it was difficult.
Thank you all.
Susan Lee and Tom Milbourne
Pleasant as well
Mark and Trent have done a magnificent job plus pleasant as well. Many thanks for sending them.
Friendly & fun guys!!
Heath & his team yesterday were absolutely fantastic. Friendly & fun guys!! Just wanted to give you some feedback.
Thank you & Kind Regards
Thank you, John Ryan removalists will be recommended by me
Our move has been completed.
I would like to say that your men were very professional and great workmen.
Led by Trent, who was terrific and made the whole process a smooth one.
Liam, Marc, Connor and one other worked extremely well.
Thank you, John Ryan removalists will be recommended by me.
Also Mark thanks for your help and quick responses.
Regards Carmel and Neil Balme
Delivers excellent high quality service
To whom it may concern
We recently engaged John Ryan Removals to handle the pickup, temporary storage and delivery of our furniture in our move to a new home.
Choosing a removalist is not an easy task for the consumer. Many appear to be good and tell a good story. In our case we made an excellent choice.
From the beginning we were impressed with the service and knowledge displayed by all.
Mark who quoted on the move obviously knew his stuff and provided some valuable advice. Brenda in the office at all times was extremely courteous and helpful and made us feel we were not “just another customer”.
The teams handling the uplift and delivery were all a great bunch of people who went out of their way to look after our property. Nothing seemed too much trouble and any perceived problems were quickly and satisfactorily resolved. They were a pleasure to have around.
We had one small breakage, a leg on a chair, which was identified to us before we saw it with the comment it would be collected and fixed. In due course that is exactly what happened. It was picked up, repaired and returned. No hassle.
John Ryan Removals has our highest recommendation as a company that delivers excellent high quality service.
Janey and Wayne Talbot
Luke is an absolute work horse! He's unreal!
We are going really well thank you. In fact, you can come and collect the boxes any time! I should have them all empty by noon today.
Your staff have been phenomenal. Luke is an absolute work horse! He's unreal!
Thank you very much for another smooth move. Let me know when the guys can pick up the boxes and I'll make sure I'm home.
Getting the job done
I wanted to thank you for ensuring we were ready to open this morning.
The team that worked on Saturday morning were really great, listening to all our suggestions, being really helpful and getting the job done in a really quick fashion.
Please thank them all and wish them Merry Christmas from Stonnington Libraries.
Also, once again, thanks to you for being so flexible and understanding.
Library Services Coordinator
Two happy customers
Emptying somewhere in the order of 90 boxes, with another delivery to come, has been a tad overwhelming! We had determined to write to you following the first delivery, to compliment Ryan's for a job well done - from the seamless initial packing, to the second drop.
In particular, we wish to thank the delivery teams. The whole process of selling, buying and moving is extremely testing. Your men were cheerful, respectful and professional. They made this final step so much easier for us. Indeed, we could go so far as to say that they made it enjoyable!
We would not hesitate to recommend your services.
David & Tricia Wright
Patient, hardworking, and responsive
Thanks very much for this. Your staff did a great job. The President of the Historical Society was very pleased and mentioned that everyone was very patient, hardworking, and responsive.
Thanks very much!
Community Engagement Officer, Heritage
City of Greater Dandenong
They were a great bunch of guys
Just reconfirming that our settlement will occur on Monday 28 November so I can now 100% confirm delivery of our furniture for Tuesday 29 November, to 2 Barnes Road in South Spreyton.
Also I would just like to pass on my thanks to the crew who did our uplift last week in Rosebud. They were a great bunch of guys who had a lovely sense of humour and were very careful with moving things out of the house. Can you please let them know that I was very happy with their level of service.
Thanks to you as well for kindly dropping off boxes to me prior to the move. I will send a final thanks and feedback after delivery, but I am sure it will be just as good as what I have encountered so far. Very glad I went with John Ryan for this move.
Your men were very understanding
Good Morning Keith,
I just wanted to say how impressed we were with the way our move was handled. The three men on the day could not have been more accommodating and very professional representatives of your company.
Our move went smoothly apart from the vendors holding things up, but again your men were very understanding and at no time did we feel rushed especially as it was late on Friday afternoon.
I would definitely recommend your company.
I cannot give you guys enough praise
Just a short note to say how impressed I am by the service you have given us. From the initial survey right through to the loading of our 40ft container en-route to the UK. The team were excellent, nothing was too much trouble and the chaps worked really hard to get everything packed within the time frame given, and as for the loading of the container, what professionals...I cannot give you guys enough praise!
Gary & Yvonne Powell
All of the people you sent were kind
I wanted to thank you personally for such an efficient and pleasant move under very trying circumstances. All of the people you sent were kind, calm, ruthlessly efficient and quite simply wonderful to have around the place. The cleaning arrangements too worked well. Please let me know how and where I am able to make a formal testimonial. I would have no hesitation in recommending you (as I did after our move from McCrae) and John Ryan Removals given that this was our second move with you. However I am quietly hoping the next move to our new home will be for many years!
Thank you again,
Mum extremely impressed
I just wanted to make you aware of the fantastic feedback received from above customer. Please see points 3 to 5 below.
It is always a pleasure to receive this type of feedback and credit should be given where credit is due.
On behalf of Move Dynamics I would like to thank you for the great service provided to our customers.
3. Did the removalist keep you informed of details throughout the relocation?
All the time
4. Did the removalist perform the relocation in a professional way?
All the time
My 16 yr old son was at the pickup end, and my mum at the drop off end - both report professional, quick, and friendly staff. Mum extremely
impressed by the all over packing/quality/professionalism.
5. Please rate the overall performance of the removalist selected during the relocation.
Wonderful job you have all done
I have just made payment of Inv 383628 for final furniture rental.
Apologies for not paying until now as I was sooo excited at the thought of finally been able to move in I forgot to pay it!!
Also I would like to pass on my sincere thanks for the wonderful job you have all done in managing my move from Melbourne to Brisbane starting with Mark for organising the uplift in Melbourne and ending with Sean & Tom in doing a fantastic job delivering my goods and not forgetting your Good self and Merrin in getting the paperwork done which as we know (being a former office worker myself) how vital it is!
Therefore I would have no hesitation what so ever in recommending John Ryan to anyone I know who is considering moving.
Thanks and regards,
Absolute pleasure to work with
Thank you for you professional moving of us; Your boys are an absolute pleasure to work with so please pass that on. Once again Thank you
Peter & Cal Cotterill
Crew did a remarkable job
I am emailing to let you know how pleased we were with the team who assisted us move on Friday. It was terrible weather, wet and windy but they persisted and despite having to walk further than anticipated, because the van may have got stuck on the drive, the guys ensured no mud or dirt was brought into the house.
They must have been very tired by the end of the day but we thought we should let you know that this crew did a remarkable job given the weather at the time.
We are so happy to have had you move us
Sorry to be so long in corresponding, due to major problems with our Telstra email connections… But I would like to thank you and your staff for the professional way that our move from Seaford to Carrum Downs on the 15 July was handled.
It all went without a hitch, and the men that did the move should be congratulated on the cheerful and professional way which they performed the task.
I will be more than happy to recommend “Ryans” to anyone considering a removal, which although a stressful time for most people, was made easy with Ryans….
Thank you….We are so happy to have had you move us.
Chris & Dot Hart
Took a LOT of stress off me
This email is a positive note to let your company know that the crew you sent for our relocation have been fantastic. Trent, Luke & Conor have been excellent to work with.
The little things of packing my sons favourite toys with extra care, being patient and happy to let my special needs son pass bolts or listen to him talk and joke with him took a LOT of stress off me this morning before my son went to school.
Not often do you get a crew that listens to your concerns and then has actually followed through at the end.
One of the best moves I have had.
We have never enjoyed a better service or experience!
Our move to Port Macquarie from Melbourne was completed yesterday with the delivery and unloading of our furniture. I wanted to take a moment to write about our experience and would ask you kindly pass this to both the Directors of Ryan's Removals and to Luke, the supervisor/driver.
From the first contact our experience with Ryan's was outstanding. Your initial visit to our Kallista property, assessment and subsequent quotation for our relocation was knowledgeable, professional and timely. As a result we signed a contract for you you carry out our relocation including the transport of one vehicle.
Throughout, everything happened exactly to the schedule we agreed. Boxes and packing materials delivered, vehicle collected on schedule, trucks on time for both pickup and delivery. Excellent communications were also a highlight.
And finally the crews who loaded our furniture and personal effects and delivered and unloaded them. All were courteous, professional and extremely hard working. I must single out Luke who oversaw the packing/ loading then drove the two containers to Port Macquarie and again oversaw the unloading. A more diligent and able supervisor would be very difficult to find. He exemplified hard work and commitment and is a great ambassador for your Company.
The above is not offered lightly. We have moved twenty times, many internationally as well as locally. We have never enjoyed a better service or experience!
Our thanks and kind regards,
Ivor & Annie Roberts
How fantastic your guys were
I have finally settled into my new place in Queanbeyan after the move on the 17th and wanted to take the time to let you know how fantastic your guys were Luke and Connor were fast, friendly and professional and were even able to drop my things up same day!
Movers like that certainly make a very stressful time so much easier. Once again, thank you so much and I am recommending John Ryan Removals to anyone that will listen. I will also post a positive review online as soon as I catch up on all my emails. Thank you.
Dallas Clune - Team Manager
Nothing seemed to be too much trouble
I wanted to say how much I appreciated the work that the guys did last week in moving the furniture to facilitate the carpet installation.
They were most helpful, pleasant and nothing seemed to be too much trouble.
I would be pleased if you would pass on my thanks to them.
Professional and obliging
Thanks very much Damian. Your team were just great - so professional and obliging as well.
A massive thank you
Firstly a massive thank you. Saturday went without too much of a hitch thanks to a great team of guys. I was really impressed!
We have a pile of empty crates that can be collected at some stage, the guys can perhaps take them on Friday when they finish with the APM move?
Friendly and professional conduct
We wish to let you know that our Container was delivered to Hervey Bay on 23/12/15 as per your arrangement.
It was delivered by your associate “ Conroy Removals” and content placed in our garage within two hours of arrival.
Conroy staff was very helpful and obliging.
We have finally finished unpacking and are happy to report that all items were delivered intact and without any damage – credit to “ John Ryan Removals” and very competent and professional staff.
Olivia also deserves credit as she did most of the packing.
We are pleased that we have chosen your company and will always be happy to recommend you to anyone.
We also thank you and the administrative staff for your friendly and professional conduct.
Lou & Olivia Horak
Just want to say thank you.
The crew you guys have sent here today are a great bunch of blokes.....just sensational.
If my team represented my company (and I'm pretty sure they do) like your guys represent yours, I'd be bloody wrapped.
Hats off to you mate.
Nothing was to much trouble
I would like to let you know how stress free Heath made our move, nothing was to much trouble for him and he did anything I asked in a really friendly and cheeky manner he was a lot of fun and I would not hesitate to recommend him to anyone.
Please let him know how much we appreciated everything he did for us and hope he got home safely.
Yvonne and Rob Maurice
All our possessions arrived safely and on time
I would like to thank your staff and you for the extremely smooth way our move from Mitcham to Wellington Point Queensland was handled. Every staff member from John Ryan Removals with whom we dealt, whether in person, by phone or by email, was professional and knowledgeable.
We chose to contact John Ryan Removals from the large number of advertising brochures we were sent after selling our house, were impressed with the initial telephone response and after Mark's visit and quote decided to look no further. Everything Mark outlined to us to expect was met, and every single staff member who prepacked, handled the uplift and the delivery was reassuringly professional and helpful.
Importantly, all our possessions arrived safely and on time, and the stress of moving a family of 5 interstate was minimized due the performance of your staff.
Thank you, and I will happily recommend your company to any of our friends and acquaintances.
Most importantly had absolutely superb manners
Dear Tony, Damian and Mark
Just a quick note to let you know I've paid the invoice today and to thank you all, once again, for moving the Leonards.
I'm pleased to report we achieved a really successful move with only one small breakage (of an empty glass jar of no consequence) which I believe is good luck. Please pass on our thanks to Duane and the happy, hard working pack up team and again to Duane, Patrick and Travis for the relentless unpack. We've managed to squeeze ourselves into a house half the size with less than a quarter of the storage we had at the old house. Their patience in working with us to place the boxes in a range of places was fabulous. Duane, Patrick and Travis were calm, had a can-do attitude and most importantly had absolutely superb manners. Please let them know how easy they made a difficult day.
Good luck with finishing out this busy season. I promise if we need to call on you again in twelve months or so - there will be much, much less to move!
I was absolutely amazed
Good morning Mark
Well I’m finally coming out of the house moving haze! What a job - it just never ends as there is always another box to unpack.
I wanted to send you an email to say a huge thank you to the John Ryan Removal team. We have moved house a few times, but I have never had the pleasure of working with such a great team. Trent, Andy, Luke Joel and Graeme were totally awesome. Nothing was too tricky and they we able to solve every situation with ease. Having all the beds dismantled and put together again by Trent was fabulous.
Our new home is unusual on 4 levels so the guys had to go up and down the stairs too many times to count, often with extremely heavy boxes of books etc. They never complained and just kept the items coming into the house.
When I saw the truck in the morning, I was concerned how Andy would be able to get it into place to unload. I need not have worried as with a little help from the other guys he manoeuvred it up Barkers Road and into the side street with ease. I was absolutely amazed.
Could you please pass on a massive thank you from Grant and myself. Without our kids around to help out, the guys just did it all. They were absolutely fantastic.
I will be in touch in December regarding moving some items to Brisbane for our daughter. This will include some furniture and boxes, as well as her car. Luckily I spoke to Andy as I hadn’t even considered this as an option.
Best wishes to you all for a great day and thanks again - the whole process was so easy!
Now it’s over to Atkins to match your class with the delivery
Well, what a great job Steve, Trent and Dwayne did moving us out of Punt Rd. They arrived on the dot, worked tirelessly without drawing breath and did it in a joyful way even while lugging some huge and heavy pieces down stairs. I was nervous about the move beforehand…I needn’t have worried..the team was professional and respectful; the move went very efficiently and smoothly. Also Mark, you kicked the whole thing off with a very thorough quote, your tips for packing up were most helpful and you sent the right amount of boxes ( a small mountain) and packing materials which made my packing job easy.
Could you please pass on my enthusiasm for the work you all did to the managers who should know about the quality of their staff in the field.
Now it’s over to Atkins to match your class with the delivery.
'Brightened our day with their sense of humour'
I just wanted to send a thank-you for the fabulous service provided with our move from Melbourne to Adelaide.
Trent, Bruce, Andy and Graham did a fabulous job of packing up our house and loading it all into the container. The only breakage when we unpacked was one fridge magnet, which was a great effort! The four of them were polite, efficient and really brightened our day with their sense of humour as well! Please pass our heartfelt thanks onto them.
The unpacking at the other end also went well. Paul and Martin were also extremely helpful and efficient – and did a great job. They were also really helpful with re-assembling the furniture that had been dis-assembled.
Thank-you again. We moved with Allied Pickfords last year and I can honestly say that you provide a better, more thorough and painstaking service.
I’ll take this opportunity to extend “Thanks” to yourself and John Ryan for the works performed in a prompt, reliable and professional manner.
Manager Business Solutions
Publicis Loyalty | Solutions
'Guys were fantastic'
Just wanted to send a quick email to thanks you and the crew on Friday last week moving me from Rowville to Mornington.
Dwayne and his guys were fantastic, and very professional, and I would recommend them to anyone. Again please pass on my thanks to all those guys who moved me.
'More than happy to recommend your services'
My family and I are really excited that the shipment has finally arrived from Singapore, even though they are still in boxes waiting to be unpacked.
I am writing to compliment the your staff Duane and Steve. In my two months of living in Australia, I have not met any delivery person who are as helpful and kind as this two gentlemen. They went out of their way to make my settling down in this work as easy as possible. I needed to have a tall boy and a broken down super single bed moved downstairs and not wanting to see me hurt in trying to move it down myself they very kindly helped me do so without any hesitation. I have had my experience with delivery people but Duane and Steve stand out from them all.
When they found out that a marble top came out of the crate broken, they too were very helpful help take photos of it and advised me on what to do with the item.
All in all, I have been very happy with John Ryan Removals and Orient Express and not only will I not hesitate to use your services again, I will be more than happy to recommend your services to my friends and associates who may require moving assistance.
Thank you John Ryan Removals and Orient Express! Now we can’t wait to get into the packages.
'We would certainly recommend John Ryan Removals any day'
Just wanted to give you some feedback regarding our move from Aspendale to Sandhurst recently. My husband and I thought it went really well, given that it is a stressful day anyway, your guys were very obliging and helpful. Having used your company before, 15 years ago I knew you would do an excellent job and what to expect, however I think your company has even improved on their service. Well done!
All three John Ryan fellas were excellent, they deserve a star! They were friendly, quick but careful and very organized. All the attributes one needs from movers on moving day. Couldn't have asked for more. ....But they did more. They wrapped everything and boxed everything as per your quote notes. Consequently there were no breakages thank you.
We would certainly recommend John Ryan Removals any day. Also, Mark I'd like to thank you for the very professional way with which you conducted yourself, you made by decision as to which movers to use so easy.
Thank you again for your wonderful service, maybe see you in another 15 years! :)
Josie & Marc Wilson.
'Your guys did an amazing job'
It went extremely well. Your guys did an amazing job and were really helpful and patient with us. Thanks for the fantastic work, as always.
Library Services Coordinator | Stonnington Library and Information Service
'They were efficient and friendly'
As you may be aware, I used John Ryan Removals last Wednesday, 6th May to move my furniture, etc. into storage.
I am writing today to let you know how pleased I was with the service I received from Mark Sikora, and on moving day from Adam, Gavin and Conor. They were efficient and friendly while at the same time very professional.
I would highly recommend John Ryan Removals to anyone and hope I will have the same team when I move into my new address, probably July.
I wish to congratulate John Ryan Removals on the professional manner in which our move was made without any problems, especially with the help of very good staff. Our furniture was treated by your staff as if it was their own belongings which they were transporting. The way that all our goods were wrapped up to prevent any damage, the paintings and the TV were packed fantastically. I would really like to thank Mark, Dwayne, Steve, Jason, Trent and Patrick, they are great workers and great people, they are a credit to your organization.
I will be recommending your Company to anyone and everyone.
Please pass this letter of thanks on to the relevant parties.
'Went off like clockwork'
We just want to thank you and your team for a job very well done on Tuesday.
You were our first point of contact.
We were most impressed with your professionalism and your quoted price was competitive with the quote we obtained from Grace.
We went with your company based on our impression of you and what you had told us about how our job would be handled.
Our move on Tuesday went off like clockwork.
Your team of Daniel,Trent and Bruce arrived on time,went about their job with the utmost efficiency ,were well dressed,well mannered and most importantly of all remembered Angies name throughout the day.
Please thank them again on our behalf.
We will have no hesitation in using your company again ,although we don’t anticipate moving again for quite a while.We will also mention your company to any of our friends who contemplate moving.
Please pass on this message to the Damian and Tony Ryan with our thanks.
Richard and Angie Manly
Recently my son's furniture was collected from Cape Schanck for relocation to Adelaide with the RAAF. I would like to pass on my thanks to the two gentlemen who represented your Company when packing and removing his goods and furniture.
Steve and Troy were the two gentlemen; (surnames unknown). Both were extremely efficient, well mannered and careful; both with the packing and concern for not entering the driveway with the vehicle; they are a credit to your Company.
I would have no hesitation in recommending your Company, particularly if all employees are as well trained as these two gentlemen.
'Patience and understanding'
Dear Mark and Jenny,
A few words to thank you for your patience and understanding with the ups and downs of moving from Lancefield to Melbourne. I'm sure I would rather be in Lancefield! The boys also were great under difficult circumstances.
Happy wishes and thank you,
'Friendliness, professionalism and respect'
Pam and I wished to forward this letter in appreciation of your company’s involvement in our recent shift from EAST DONCASTER to SANDRINGHAM.
From the beginning when you called and prepared our quote, to the prepacking done by Mark and Teagan and to the actual shift on the Friday by Bill, Mark and Teagan, we could not be more satisfied.
Everything said and done went like clockwork, but more to the credit was the wonderful nature, friendliness, professionalism and respect shown to Pam and I by your employees.
They are a credit and please pass on our thanks.
Pam and Ian Burns
Professor Rupert Maclean
Mr. Tony Ryan
John Ryan Removals
Subject: Handling of the Storage, Delivery, Unpacking and various related matters concerning my Household Shipment from Bonn, Germany, to my new residence at Elwood, Victoria
On behalf of myself and my wife, I write to thank you and your colleagues at John Ryan Removals very much indeed for the excellent service provided with regard to the handling of our recent shipment from Germany to our new residence in Melbourne.
All matters were handled by your company in a thoroughly professional and considerate way, from the customs clearance, our inspection of the shipment at your warehouse, the delivery and unpacking at our residence in Elwood, through to the removal of empty boxes, and all other matters related to handling our move from Bonn to Melbourne.
Although all of your staff were courteous, skilled and excellent in all ways, I would particularly like to single out your colleague Ms Eleni Radanov, who was particularly helpful at all stages of the move.
Matters were complicated by the fact that although the move of our shipment was to Melbourne, my wife is resident in Melbourne while I am now working in Hong Kong and so I personally only had a few days available in Melbourne to take care of the move. You personally, Ms Radanov and your other staff were most helpful in enabling this to occur according to a tight deadline.
I will certainly be recommending your firm to others, and am copying this letter to the international removalists ITO in Bonn, Germany, for their information.
With best wishes,
'Sense of humour'
Just wanted to let you know that we are very happy with the service provided by John Ryan Removals. The two guys where very accommodating, understanding and patient. Please pass on our gratitude.
Moving home can be a very traumatic experience but my wife and I can honestly say that your company made it that little bit more enjoyable. Professional, on time, sense of humour and at a competitive price, what more could we have asked for…
Ms. W. Barnes
To Whom it May Concern:
My name is Kelly Marinoff and I just recently had a shipment sent from Canada to Australia. My moving company in Canada (Global International) arranged for your company to handle my shipment once it arrived in Australia. Yesterday, we received the shipment. My fiance (Dylan Musovic) and myself wanted to send an email to you regarding Eleni, the import co-ordinator. Eleni's customer service, quick responses to questions and her help getting through a small customs issue we had was absolutely wonderful. Eleni is a definite asset to your company. Although I don't think we'll be moving again anytime soon we would definitely use your company if we do move somewhere in the future. On that note, please feel free to use us as a contact reference for other clients if the need arises. I am also going to send an email to Global International and tell them about how truly professional and helpful your company is.
Thanks again and please thank Eleni for us.
Kelly & Dylan
Dear Sir/ Madam
John Ryan Removals were recently engaged to complete office furniture removal and replacement to the Whitehorse Civic Centre in Nunawading, to allow for carpet replacement to the lower level. These works where completed over numerous weekends and outside of business hours.
I am pleased to say that John Ryan Removals completed all works as per the scope of the works provided on their engagement with the utmost professionalism.
Senior Project Manager - Building Capital Works
Your crew did a brilliant job last weekend.
I've also been very impressed with Mark and Darren's attentiveness to the job and my never ending requests. Please pass on my appreciation.
'Fabulous group of people'
I would like to compliment the team who assisted us with the move. They were a fabulous group of people. Very polite, very helpful and did a great job. If you could pass that feedback on to them please. Everything went very smoothly.
Nicholes Family Lawyers
'Understand the process of moving'
We wish to let you know that the moving process went very well today.
The team of your removalists was great.
They conducted themselves in a very professional, friendly and helpful manner.
So far we are very pleased we chose John Ryan Removals.
Also, please extend our thanks to Mark Sikora for his good work in explaining and helping to understand the process of moving.
Please note that this is our first move in 30 years.